服务员英文自我评价怎么写（通用3篇）
服务员英文自我评价怎么写 篇1
Through their own efforts, naturally get good results, but still inadequate, in the future work will continue to learn, and constantly strengthen and strive for better performance
I July 20, 20xx - October 31, 20xx to Guangzhou City Phoenix hotel internship, this time I have a great harvest. Hotel service is a mixture of tangible products and intangible services, the hotel service quality evaluation criteria is the guest's "satisfaction." Guests in the buyer's market should take the customer demand as the starting point of the marketing work, the lobby on behalf of the hotel and guests to meet the needs of the guests of the hotel services to accept complaints from customers to solve customer problems, is the hotel's nerve center. It is based on these, the status and role of the lobby is particularly important.Although the front lobby is not the hotel's main business sector, but the hotel's market image, service quality and even management level and operating efficiency has a crucial impact. The Front Office is the crowning touch to hotel management. Through this in the Phoenix hotel close to four months of internship, I benefit greatly. The hotel is tantamount to a microcosm of society. The internship is undoubtedly for the near future into the community I provide an important opportunity.
1, to improve communication skills: As a front desk receptionist, as the hotel front-line staff, and the guests contact is face to face, is the most direct. Often receptionist word can affect the guests on the hotel's overall impression, and even affect the mood of the guests all day. How to make your own language so that guests hear comfortable, happy to hear, as a front desk receptionist must learn the course. Of course, communication is not limited to the guests, but also between colleagues, or even to the higher level. People can not help but not have emotional volatility, but this emotional fluctuations tend to affect the mood of others. How to adjust their own mentality, with the best attitude to face the guests, the face of colleagues or even superior, how to bring someone the best smile, every day I seriously think about the problem. In this internship, I not only in communication skills have been improved, but also learned how to adjust the mentality of self.
2, emergency response capacity to improve: work in the front desk, every day must be ready for battle. Because as a front desk receptionist, every day to receive different guests, in the face of different events. Guests can not help some guests will not be polite, and even the receptionist will be outrageous. Faced with this situation, how to appease the feelings of the guests, but also to protect the interests of the hotel and its own security, for me is another test.
服务员英文自我评价怎么写 篇2
Through this internship, I realized that as a hotel attendant, enthusiasm in the hotel work is important, but also need to have good service capabilities. For example, there is no knowledge of unexpected events, even if there is enthusiasm to no avail, because it relates to "can and can not" technical problems.
Language skills Language is the waiter and guests to establish a good relationship, impressed with the important tools and ways. Language is the material shell of thinking, which reflects the spirit of the waiter, temperament, the attitude of character. Guests can feel the most important two aspects is the waiter's words and deeds. Waiter in the expression, pay attention to the natural tone of the fluid, amiable, in speed to maintain uniform, at all times calm, polite.
At work, I can obey the ministerial leadership, do a good job preparing meals. Strictly enforce the work procedures, service procedures and health requirements, and strive to improve the quality of service. With the initiative, enthusiasm, patience, courtesy, thoughtful attitude, and constantly improve the service attitude. Division of labor regardless of home, unity and cooperation, fast and good to complete the reception task. To properly arrange the guests seated, pay attention to the guests dining situation; timely replacement of tableware, ashtrays, take the initiative for the guests to smoke; timely clean up the desktop, replace the clean table mat. Work to concentrate, to do hand ground, foot ground, eye, ground, in time for customers to provide services. Work can control emotions, maintain a good attitude. Encountered guest complaints, and immediately report to higher-level leadership to resolve, at any time to meet customer service requirements.
And the friendly coexistence between colleagues, often mutual help and solidarity, where the staff are so warm and friendly, they can stand in the staff's own point of view of the problem.
Internship, although short, the harvest is a lot, which has the joy of success, the bitterness of failure, a happy smile, there are distress. Under the guidance of the leadership carefully in the full support of my colleagues with the help of my various aspects have made great progress in the future I will work harder, I believe, I OK!
服务员英文自我评价怎么写 篇3
1. 该员工入职以来，工作认真负责，待人热情，积极参加公司举办的各项活动，关心同事，发扬互助友爱的精神，主动协助其他同事的工作。工作中善于积累经验，虚心向有经验的老师学习，抓住每一次专家讲课的机会。
2. 该员工入职以来，在本职岗位上思想态度端正，服从管理，凡事能以大局出发，不搞个人主义，本位主义。工作中不怕苦不怕累，做事抢在别人前头，具有团队合作精神，积极配合部门领导的管理工作，发挥了一定的模范带头作用。
3. 该员工具有良好的个人素质，服从上级安排，对工作认真负责。工作经验丰富，技术水平较高，有问题能及时处理或向上级反映。团结同事，一视同仁，对新员工耐心指导，热心传授技术和安全操作流程。
4. 该员工服从上级安排，按时完成生产任务。能够以身作则身先士卒，发挥了领头羊的作用。他在用人留人方面具有一定的经验，具有一定的沟通技巧，为部门员工队伍的稳定做出了成绩。
5. 该员工入职两年以来，工作认真踏实，任劳任怨，服从安排，能要求严格自己，组织纪律性强，团结同事，敢于纠正处理违纪违规现象，年累计纠正处理起;积极参与扑救机器燃火次，在保安员队伍中一致受到好评并起到模范带头作用。
6. 该员工自入职以来能够严格要求自己，自觉遵守公司的各项规章制度，在缩水岗位上工作认真积极，服从管理，虚心好学，团结同事。由于平时的工作表现出色且准确率高，多次在部门月工作会上得到上级表扬。她为人谦和，对新员工的辅导耐心细致，与工作相关部门配合良好。综合以上表现在这次优秀员工的选举会上得到了部门全体员工的一致赞同。 该员工入厂年来工作勤恳，团结同事，服从性强，关心集体，为人本份，做事从不斤斤计较，在自己机台没有任务的情况下，主动帮助其他同事，具有一定的团队精神。所以大家一致推荐他为优秀员工。